The moment the advent of BPO in the Philippines emerged, Cosmotec Contact Center is among those, that we can tell, who led in developing this kind of sensation. It was several years ago when this company was presented to the public and evolved into among the best BPO firms in the country. It served a lot of Filipino to earn a living and bring out the ideal of its every worker due to the in-house coaching which is made available for empowerment.

So far, Cosmotec Contact Center is assisting the populace, not just those who needed to have a job for living but also individuals who’re looking for a excellent education.

As the company extended, Cosmotec College was inaugurated. This school was established to answer the demand for a quality and inexpensive short courses in IT as well as other skill courses. We have seen many schools who provide precisely the same services, who tell the very same objectives and goals and who guarantee a lot of good things however, most of these schools didn’t deliver. Cosmotec College, with all the guidance of Dr. Patrick Alain Azanza, who graduated from the finest university in the Philippines (University of the Philippines), was able to provide the students and also the company personnel more effective education and training.

The company thinks that through education, people can make their lives much better in the future. Using this objective, Comotec is nevertheless a good example in providing too much service to the nation. Undoubtedly, they are effective in all the aspects of their company. Community support became their vocation and their path, that’s why they are blessed with achievement.

As of now, Cosmotec Contact Center still operates in an excellent reputation. In terms of profits, the company earns a great deal and has attained its highest for the past couple of years. The employees still help the institution due to its highly professional atmosphere and one of a kind management that can’t be seen in other BPO institutions. They are also contented with the professional development that they are obtaining in the company not to mention with their earnings, which can be another unparalleled aspect of the company.

In case you are attracted to apply and become part of Cosmotec family, feel free to visit in their business office positioned at Cubao near Araneta-Cubao station of MRT. Make your future much better through Cosmotec. Good luck people!

Cosmotec Contact Centre

Cosmotec Contact Centre is particularly proud of its pool of well-trained and professional call center agents who define the organization’s high quality and excellent services. It has a distinct advantage of being affiliated with Cosmotec College, a government-certified learning institution which provides year-round skills training and scholarships to potential professional recruits to the BPO industry. Thus, addressing the high turn over as well as the lack of properly-trained call center agents and BPO talents.

Cosmotec Contact Centre is well-known for its flexible, cost-efficient, and customer-focused approach in delivering total services that exceed client expectations. It has a fully-redundant system and is equipped with cutting-edge communications technology and IT infrastructure. Agents are provided with lockers, nap room, pantry, library, and audio-visual room.

Cosmotec Contact Centre is registered with the Philippine Economic Zone Authority (PEZA) and is an active member of the Call Center Association of the Philippines (CCAP), as well as the Business Process Association of the Philippines (BPAP)

Cosmotec employees assembled at the Cosmotec College-Cubao Campus and boarded a private bus at 6:30 a.m. They watched a two–hour Bollywood film entitled ”Three Idiots”as they happily travelled to the campsite where they were welcomed with fresh hot tea and special pancakes by the Camp Benjamin Team who promised them a ”day of renewal and transformation”!

As soon as the Cosmotec employees were able to settle in their respective air-conditioned villas, they were grouped into the red, blue and green teams. They had an extra-ordinary race in the idyllic farm which tested their physical fitness and ability to work as a team.

Then the team members were blind-folded and earned points in the food-tasting contest. Shortly before having lunch, the teams had to go through the mind-boggling Suduko game which made the Cosmotec employees really crack their brains as that was the deciding factor in the series of contests which was dominated by the jubilant Green Team!

A sumptuous lunch was then served inside a large tent on top of a windy hill where the Cosmotec employees enjoyed with gusto the chicken ala pobre served with hot soup pasta and mint tea. After a 15-minute siesta, the Cosmotec employees hurriedly changed into their fashionable swimwear and plunged into the resort’s infinity pool. It was an awesome site of bubbly Cosmotec hunks and beauties floating on the blue-colored waters with matching geyser showers and green sceneries in the background.

Just like any memorable event, the Cosmotec Employees� Day had to come to an end but not with the happy smiles and unending photo ops in front of the modern dormitel of Camp Benjamin which served as a backdrop to capture the fun-filled celebration that feted the hardworking people of Cosmotec. Everyone looks forward to another day of fun in the near future � maybe, the coming 2011 Christmas Party or the December Hongkong trip for top performers… who knows?!!!

Cosmotec Contact Centre is particularly proud of its pool of well-trained and professional call center agents who define the organization’s high quality and excellent services. It has a distinct advantage of being affiliated with Cosmotec College, a government-certified learning institution which provides year-round skills training and scholarships to potential professional recruits to the BPO industry. Thus, addressing the high turn over as well as the lack of properly-trained call center agents and BPO talents.

Cosmotec Contact Centre is well-known for its flexible, cost-efficient, and customer-focused approach in delivering total services that exceed client expectations. It has a fully-redundant system and is equipped with cutting-edge communications technology and IT infrastructure. Agents are provided with lockers, nap room, pantry, library, and audio-visual room.

Cosmotec Contact Centre is registered with the Philippine Economic Zone Authority (PEZA) and is an active member of the Call Center Association of the Philippines (CCAP), as well as the Business Process Association of the Philippines (BPAP)

Dr. Patrick Alain Azanza, is a well-known scholar and academician. He took up his AB, MA and PhD at the University of the Philippines under a straight UP Presidential Scholarship Grant. A multi-awarded HRD practitioner, he completed certificate courses in Human Resource Management and Human Capital Management from the University of California and the Asian Institute of Management, respectively.

He also holds a post-doctoral diploma from the Harvard University and recently finished Juris Doctor (JD) at the UP College of Law. Dr. Azanza has written seven books. He is a recipient of the 1996 Lingkod Bayan Award and the UP Distinguished Alumnus Award for Social Service.

With all these achievements, accomplishments and appreciations, no doubt that Cosmotec bloomed because of Dr. Azanza. This will continue to flourish for many more years to come.

Cosmotec College and Cosmotec contact center will continue to render an unwavering service to the people around. Sincerity and dedication has been the secret formula of this institution and it will always be the company that upholds the welfare of its market as service provider.

“it is not just a matter of creating an image of good leadership. Beyond the image is the truth about what is being presented to the public. A company may be an industry leader but if the employees themselves do not believe in their product, the company will eventually die. It is the same as how the workers perceive their company leaders,” Dr. Azanza said in an interview.